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In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and any disclaimer notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. Website refers to www.herbcottage.com.au. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Australian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

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Please note that we can only ship to certain jurisdictions and you are always responsible for any order you place on our website. We recommend that you check your local laws before ordering.

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Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

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Confidentiality

Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than employees and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

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Disclaimer

• A) Exclusions and Limitations
  The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

• excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

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This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

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• B) MEDICAL
  The information provided by the Website is for personal information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose. We recommend that you consult your physician or nurse if you have any health concerns whatsoever. If you have any health problems or suffer from a chronic condition or are taking any medication you should always seek advice from your physician or healthcare provider prior to buying our products. Please note that We do not accept any liability for misuse of our products or for any reliance on the information provided by us via our website or other social media channels. If you need more information about a product, please get in touch with Us before ordering.
  Information and statements regarding dietary supplements have not been evaluated by the Therapeutic Goods Administration (TGA) and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

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Payment

The following are acceptable methods of payment.

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Credit Card

Using your credit card is the fastest way to make a payment. Our secure server ensures that your Credit Card details are safe.

All of our customer details are treated with the utmost discretion and our mail order list will not be given to anyone. We accept Visa and Mastercards.

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Order and Shipping information

Both All our products can be ordered together with any other Product/Category. Each Category has its own Postage Rate table, if your order includes products from 2 different categories these rates will automatically be worked out for you and calculated together in checkout. You will receive an email with confirmation of your order. Orders are generally shipped within 2-3 days of receiving your order, you will receive an order shipped confirmation email when your order has been shipped. We use Australia Post for our delivery service and they can take between 3-10 working days to deliver depending on your area.

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